More and more services are encouraging people to access services online. This was part of the NHS plans prior to the COVID-19 pandemic, however the shift to online services was accelerated considerably as a result. Our report examines this.
We visited the Northern Care Alliance Fairfield General Hospital site to assess the existing signage from the patient’s perspective at the request of the Patient Experience Lead.
Through 2020 and 2021, Healthwatch England has collated data relating to NHS dentistry from local Healthwatch organisations across England. This includes the 10 Healthwatch in Greater Manchester.